Get More 5-Star Reviews Like This

Summary

• I believe businesses can use free gifts to boost profits by surprising customers with a gift at their happiest moment.
• It's important to have a third party, like a manager or shift leader, ask for a review. This way, they can say, "Hey, by the way, Jessica gets a small bonus if you leave a five-star review and mention her name."
• After asking for the review, guide customers to where they can leave it and ensure the process is simple for them.

Video

How To Take Action

I suggest implementing a strategy of surprising your customers with a small gift when they’re happiest. This could be after a purchase or when they receive a service they love. It doesn’t need to be expensive—something simple yet thoughtful can make a big impact. This little gesture can boost their mood and make them more likely to support your business.

Another good approach is having someone other than the service provider ask for a review. For instance, have a manager, or shift leader say, "By the way, Jessica gets a small bonus if you leave a five-star review mentioning her name." This adds a personal touch and encourages customers to help your staff, making them more inclined to follow through.

Once you ask for a review, guide your customers on exactly where and how to leave it. Provide them with straightforward instructions or even a direct link to the review page. The simpler the process, the more likely they are to leave a review. This way, your team gets recognized, and your business benefits from the feedback.

These strategies are low-cost but high-impact, making them ideal for boosting your business’s reputation and customer satisfaction quickly and effectively.

Full Transcript

here's how businesses can use free gifts to make more money number one give away a surprise gift to the customer at the point of greatest satisfaction number two have a third party come in make the ask for the review so this is where a manager or anybody else shift leader whatever would then go to the customer and say hey by the way Jessica gets a small bonus if you leave a fivestar review and you mention her name then step three you send them where you want them to leave the review and make it easy for them