“I Need To Talk To My Partner” (Sales Overcome)
Summary
- When someone says they need to talk to their spouse about a decision, it's important to acknowledge and respect that need. I always say it's sensible and fair to do so.
- I gently inquire about what specific parts of the proposal or product their spouse might not like. This helps move the conversation back to discussing specifics rather than ending the discussion altogether.
- By identifying the specific concerns, we can address and resolve them right then, making it easier for the prospect to make a confident decision.
Video
How To Take Action
I would suggest implementing an approach that respects and acknowledges the individual's need to consult with their spouse or partner. Always let them know it's sensible and fair to take the time to discuss significant decisions.
A good way of handling this is by gently asking about specific concerns their spouse might have. For example, simply say, "I totally understand that you want to talk to your spouse. Just out of curiosity, what do you think they might not like?" This technique is about shifting the focus from a broad, indefinite decision back to a specific conversation about your offer.
By identifying and addressing these specific concerns upfront, you can resolve potential objections in real-time. This not only speeds up the decision-making process but empowers the prospective customer to feel confident and supported in their decision.
Furthermore, this strategy is both low-cost and high-value: it requires no extra resources, only a slight change in communication style. It's applicable not just in sales but also in any area where negotiation or agreement is part of the process. Perfecting this skill emphasizes listening and understanding, both crucial for personal growth and business success.
Full Transcript
I need to talk to my spouse you say totally understand I think it's really sensible that you'd want to talk to your spouse and super fair just so I understand out of curiosity what parts do you think they wouldn't like we've now moved from I have to talk to my partner to now we're back in the sale talking about the specific things and once we get the prospect to name those things then we can attack those
