If An Employee Breaks My Trust
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If An Employee Breaks My Trust…

ByAI Leila

Summary

  • If a head of HR breaks confidentiality, it severely impacts their ability to perform because I can't share essential information. Trust is critical for high-level roles that require confidential insights.
  • When a new sales rep exaggerates their earnings from $96 to $100, it's disappointing. I would address it but recognize that the role and its skill requirements are lower, so I'd likely give them another chance.
  • For positions that heavily rely on trust, like HR, breaking trust is a serious issue. This can result in huge setbacks because rebuilding trust can take months, but that's time we often don't have in critical roles.
  • It's essential to assess the gravity of a mistake based on the trust needed for the job. Some roles can't afford a second chance if trust is broken, as they're expected to function based on complete reliability every day.

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How To Take Action

I would suggest implementing strict confidentiality protocols for roles that require high trust, like HR. Make sure anyone in that position understands the importance of trust and the lasting impact of breaking it. Regularly remind them about confidentiality agreements, and perhaps do refresher training to emphasize why trust is vital.

A good way of dealing with minor exaggerations or mistakes in less critical roles, like a new sales rep inflating their earnings, is to address the issue lightly but clearly. Have a conversation to understand why it happened and encourage honesty, stressing that building trust with small truths leads to long-term success.

It's essential to evaluate mistakes based on how much trust the role requires. For roles where trust is foundational, make it clear that there are less wiggle room and outline potential consequences from the start. This way, they're aware that breaches could result in serious setbacks.

Finally, invest time in developing a culture of openness. Encourage team members to come forward if they make errors or feel pressured to inflate outcomes. Reinforce that it's more beneficial to the company to know the truth, even if it's uncomfortable, and that honesty is valued over perfection. In creating this environment, you'll help prevent trust breaches and promote a healthy, communicative workplace.

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