The Key to Managing People
Summary
- When I was first asked to manage, my initial reaction was resistance because I didn't want the challenge of dealing with people.
- However, I soon recognized the profound impact I could have by developing empathy and using it to enhance others' lives.
- Empathy is a vital skill that everyone should strive to master; it allows you to improve someone else's life through your interactions.
- By demonstrating empathy, you can foster a work culture where honesty is valued, and people feel safe to bring up concerns without fear of retribution.
Video
How To Take Action
I would suggest starting with empathy to create a better work environment. Empathy means you understand how others feel and show that you care about their feelings. This can make someone's day better and help them trust you. To do this:
Listen carefully when someone is talking. Pay attention to their words and how they say them. This helps you understand how they feel.
Show that you care about their feelings. You can do this by saying kind words or doing something helpful for them.
Make it okay for people to talk about problems. Let them know that they can tell you if something is wrong and you won't get mad or punish them.
If you're not used to managing people, it may feel hard at first to deal with their problems. But remember, helping people can make a big change in their lives and yours. So, even if it seems tough, try to use empathy. It helps everyone feel better and work better together.
Quotes by Leila Hormozi
"When I first got asked to be a manager in my first job I was like oh no way I don't want to deal with people"
– Leila Hormozi
"After I realized how much I could help people I realized how important it was to acquire the skill of being empathetic"
– Leila Hormozi
"If you can make someone else's life better through your interactions with them you should do that every time"
– Leila Hormozi
"It creates a culture where people aren't going to hide things from you"
– Leila Hormozi
"They're going to be able to constantly bring things to you because they know that they're not going to be punched"
– Leila Hormozi
Full Transcript
when I first got asked to be a manager in my first job I was like oh no way I don't want to deal with people but after I realized how much I could help people I realized how important it was to acquire the skill of being empathetic if you can make someone else's life better through your interactions with them you should do that every time it creates a culture where people aren't going to hide things from you they're going to be able to constantly bring things to you because they know that they're not going to be punched
