The Secret to Hiring Top Talent

Summary

• I thought the person overseeing our portfolio would be a customer success executive, but learned it should be a portfolio operating partner.
• When I changed the title to portfolio operating partner, I attracted the right candidates with the right skills.
• Be specific with job titles to attract qualified candidates.
• Avoid abbreviations in job titles to ensure clarity.
• Make job titles easy to understand for those unfamiliar with your company.
• Avoid complex phrases in job titles to prevent confusion.
• Stay concise with job titles, leaving out unnecessary words.

Video

How To Take Action

I would suggest implementing a few key strategies that can bring you high value without much cost or time investment. Here’s what you could do:

• Be Specific with Job Titles: When creating job titles, make sure you are very clear and specific. For example, instead of “Customer Success Executive,” you might use “Portfolio Operating Partner” if that better describes the role. This will attract candidates with the right skills.

• Avoid Abbreviations: Don’t use abbreviations in job titles. They can be confusing and make it harder for potential candidates to understand the role. Write out each word to ensure clarity.

• Simple and Clear Language: Use straightforward and easily understood words in your job titles. Avoid using industry jargon or complex phrases that people outside your company might not understand.

• Conciseness is Key: Keep your job titles brief. Too many words can make a title cumbersome and hard to read. Focus on the core responsibility of the job.

By implementing these strategies, you ensure that the job titles you create are highly effective in attracting the right talent. These steps are simple and low-cost but can have a big impact on your hiring process. This approach helps you get the right people on your team, which is crucial for the growth and success of your small business or entrepreneurial venture.

Full Transcript

so for acquisition. comom I thought that the person that would be overseeing our portfolio of companies would be called a customer success executive somebody actually messaged me who wanted the job and he said Lea I happen to know what you guys are doing and I happen to know it's not called a customer success executive it's actually called a portfolio operating partner AKA news role and I was like oh my gosh I have no idea how I missed that the moment that I actually switched it and I did portfolio operating partner I started getting all the exact kind of people that I needed to do the job who had the skills and so there's five things that you want to think about when you're thinking about the job title for your who one is you want to be specific you want to avoid abbreviations you want to make it easy for people who don't know you some people make it reallying hard to understand what the job is you want to leave out idic phrases and then you also want to leave out excess