Trust Your Employees

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Trust Your Employees

Summary

  • Top talent prefers working in environments that prioritize values over strict rules. To attract and retain them, focus on trust rather than micromanagement.
  • If someone is leading a department, like customer service, and they need to be available from 9:00 AM to 5:00 PM, I trust them to manage their time wisely without needing them to be at their desk constantly.
  • I believe in giving leaders the freedom to handle their responsibilities. If they need to leave early or take a longer lunch, they should be reachable in case of emergencies and trusted to fulfill their role.
  • Providing flexibility promotes a trusting relationship and enhances team morale while still ensuring business needs are met.

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How To Take Action

I suggest focusing on values over strict rules. A great way to start is by trusting your team to manage their responsibilities effectively. For example, if someone leads a customer service department, trust them to be available when needed but give them the freedom to manage their work day. Flexibility should be balanced with accountability. Encourage leaders to be reachable for emergencies if they leave or need a longer break. This helps build a trusting relationship. It also boosts morale and keeps your business running smoothly.

A good way of doing this is by having regular check-ins rather than constant supervisions. Set clear expectations and let your leaders demonstrate their capability in meeting these expectations. Provide a framework and then allow them to innovate within it. This instills confidence and allows them to manage their tasks while feeling trusted.

Create a culture of open communication. Encourage team members to discuss their schedules and how they plan to meet their responsibilities. This shows respect for their time management skills and fosters trust.

Try these methods to attract and keep top talent. By focusing on trust, flexibility, and open communication, you'll create an environment that not only attracts quality leaders but keeps them engaged in helping grow your business.

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