Watch This if You Want to Scale Effectively
Summary
- To ensure a consistent experience as we scale our business, it's crucial to centralize processes.
- It's important to maintain the integrity of the service or product at every level of expansion.
- When delegating tasks, make sure the next person executes them as well as you did, without any deterioration in quality.
- A drop to 80% efficiency in task execution can lead to a significant decline to just 40% of the original quality.
- True scaling means multiplying efforts without losing the effectiveness and quality of the original service or product.
Video
How To Take Action
I would suggest implementing a central system to manage your processes first. This way, everything is in one place and it's easier to make sure every part of your business does things the same way. It doesn't need to be fancy or expensive – even a simple document or spreadsheet that outlines how tasks should be done can work.
A good way of doing this is by having detailed instructions for every task. When you write down the steps, make sure they are clear and simple so that anyone who follows them can do the job as well as you. It's like giving someone a recipe to bake a cake. If the recipe is good and easy to follow, the cake will taste great every time, no matter who bakes it.
To maintain the quality of your product or service, you could check on things often at the beginning. Make sure that as you give tasks to others, they can do them just as well. If they can't, help them understand what they need to do better. You don't want the job to be done at 80% because then it keeps getting worse each time someone else does it.
Remember, true scaling is when your business grows and the things you offer stay just as good. It's like when you have a favorite snack that tastes the same every time you buy it, no matter where you buy it from. That's what we want to copy. So, focus on making your processes strong and the same anywhere, and your business can grow without losing what makes it special.
Quotes by Leila Hormozi
"business as it scales The Experience scales in order to create that experience we need to control the experience"
– Leila Hormozi
"and make sure it's congruent across all locations which is why centralizing this is so important"
– Leila Hormozi
"scaling is not I do something and then when I pass it off this person does it 80% because then what happens"
– Leila Hormozi
"when that person passes on it goes down another 80% which is a total of 40% worse than the original person who does it"
– Leila Hormozi
"if you really want to scale effectively you need to learn how to scale so that when you multiply something it doesn't lose its potency"
– Leila Hormozi
Full Transcript
business as it scales The Experience scales in order to create that experience we need to control the experience and make sure it's congruent across all locations which is why centralizing this is so important scaling is not I do something and then when I pass it off this person does it 80% because then what happens when that person passes on it goes down another 80% which is a total of 40% worse than the original person who does it and that does not scale that scales shitty it doesn't scale good and so if you really want to scale effectively you need to learn how to scale so that when you multiply something it doesn't lose its potency it delivers exactly the same as you said in the first place